Our minimum age for any tattoo procedure is 17 years old (with consent from a parent or legal guardian) and 18 years old without parental consent.
Individuals who are 17 must have a consultation appointment before booking any tattoo appointment. Parent/Legal Guardians must be present for the consultation appointment and the tattoo appointment. This is to ensure everyone is on the same page about the entire process. Please ensure that all required identification is brought in with you. If you fail to bring in the required Identification we will not be able to proceed with the tattoo procedure.
** The Minimum age for piercing procedures varies depending on the service; Visit Prices and Age Limits | Flesh Body Piercing for minimum age requirements and detailed information.**
A valid form of Government Issued Identification MUST be presented at the time of your appointment in order for us to proceed.
Acceptable forms of Identification Include:
Drivers Licence
Passport
Provincial ID
Healthcare Service Card
Status Card
Parents and Legal Guardians Must bring a form of identification for themselves. Legal Guardians Must have Legal Guardianship papers present at the time of the appointment in order for us to proceed.
DEPOSITS:
Please note that all deposits are Non-Refundable.
Deposits vary, and are determined by the size of the tattoo and the artist that you’re booked in with. We require a minimum deposit of $100 to book any appointment, The deposit has to be paid in full within 7 business days of booking to fully secure appointment date (which can be paid by cash or e-transfer).
Artists will not begin creating custom designs before a deposit is paid.
Appointment slots are only confirmed once we've received your deposit in full. If booking by phone, please ensure that the deposit is sent to us by the end of the same day that you made your booking otherwise the space(s) may be offered to the next person in line (especially if your artist carries a waitlist).
Deposits can be sent to the email provided by our friendly booking staff. We are not set up for auto deposit, Once the bank asks you to create a security response, please make this the security response: Tattoo
Make sure to include your artists name and the date of your appointment in the notes section, and once the deposit shows as sent on your end, consider the date(s) confirmed!
Rescheduling:
All deposits paid to the studio are non-refundable, with no exceptions. If you need to reschedule, your deposit may be transferred to a new date one time provided we are given adequate notice (two operational business days). We are open Tuesdays to Saturdays, so keep this in mind if you are booking in on a Tuesday or Wednesday, as we would need your notice for rescheduling the week prior.
* * IMPORTANT * *
You must actually speak to a member of staff when rescheduling your appointment in order to retain your deposit. Text messages/DMs are not acceptable methods of communication when cancelling or rescheduling your appointment (as artists are not responsible for managing their own bookings, and social inboxes are not always monitored by our booking team). If notifying us by email, keep in mind that it may not be read in time for us to fill the spot (due to the sheer volume of emails we receive on a daily basis) and that we still require that you communicate directly with a member of our staff in order to confirm the booking change.
No shows and last-minute cancellations
No shows, last-minute cancellations, or multiple requests to reschedule an appointment will result in you forfeiting the entire deposit to help cover the artist's time spent designing and/or loss of income for the day.
Because this can be an incredibly frustrating occurrence for an artist (often many hours are spent outside of the studio working on custom design work), we support their right to either refuse new booking requests or require advance payment in full from clients who no show or repeatedly reschedule/cancel appointments.
* * IMPORTANT * *
If, due to unforeseen circumstances the artist needs to cancel the appointment last-minute, we will make every effort to re-book the appointment a time that is most convenient for the client (whether with that same artist at another time, OR with another artist who may have availability during the original date/time of the booking if there is no preference on artist and it isn't a custom design ). In this case the deposit will be carried forward to the new booking.
Should the client be unable or choose not to rebook, we will happily refund the deposit in full. However, when making any booking the client acknowledges that neither the studio nor artist will be liable for any additional out-of-pocket expenses incurred in relation to travel/accommodation.
What's Covered
We will provide ONE free touch up (with the exception of certain areas; read below) within the first year following the appointment as long as proper aftercare was followed by the client in accordance with our aftercare instructions.
Failure to follow these instructions may result in poor healing and/or a washed-out looking tattoo (i.e. Fading from sun/tanning beds, Gaps from skin trauma (i.e. picking at the skin, taking off second skin to early) etc.) that will be recognizable by your artist. In these cases, touch-ups will be done at the expense of the client.
Please note that certain tattoos may be eligible for more than one free touch up within the first year. It is best to reach out or discuss with your artist.
It will be the responsibility of the client to follow up for any touch-up work if needed.
What's NOT Covered
We do not guarantee tattoos that are done on the hands, wrists, feet, neck, fingers or flexion points as these areas are naturally prone to fading and rejection of the ink (especially hands, wrists, fingers, feet and neck). Typically, solid black/fully saturated tattoos or thick line work tend to hold up best in these areas; whereas delicate soft shading/ultra-fine, illustrative/thin line work tend to not always hold up the best due to the constant movement and use of these areas.
It's important that you take your artist's advice if they discourage a particular style(s) of work in a certain area.
Any touch-up requests for these areas will be at the expense of the client.
You will be asked to sign off on this on our waiver prior to your appointment.
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We Cannot tattoo anyone who:
- Is under the influence of Drugs, Alcohol or Heavy Sedatives
- Is Pregnant
- Is Breastfeeding
- Is Sunburnt
- Is on antibiotic
Clients with extreme medical conditions MUST inform the staff and artist prior to appointment so the proper precautions can be made.
Please note that certain medical conditions may need doctor approval. Without doctors approval we will be unable to proceed with the appointment.
* * IMPORTANT * *
We have a ZERO Tolerance Policy for Rude, Threatening or Discriminatory Behaviour.